Deployment Strategist

The role

Deployment Strategists function as the GM for a Moment engagement, owning the full lifecycle from first demo through implementation and expansion. The role sits at the intersection of engineering, product, and GTM.

What you will do

• Run demos and go onsite to learn how customers work
• Translate customer needs into clear architecture and POCs
• Own getting the customer live, happy, and excited to expand
• Drive implementation plans and manage deliverables across product, engineering, and sales
• Roll the platform out in person with key users
• Take accounts from zero to one and one to one hundred
• Run QBRs with the BD owner, monitor adoption, and surface expansion paths
• Bring customer feedback to product and engineering
• Train internal teams to be product experts
• Build bespoke demos and MVPs

Required qualifications

• Versatile experience across engineering, product, and GTM
• Comfortable reading code and reasoning about APIs
• Comfortable running executive conversations
• Customer-obsessed and entrepreneurial mentality
• Ferociously curious mindset

Nice to have

• Prior experience in fintech, trading systems, or enterprise SaaS, especially owning a customer relationship end-to-end
• Former background in Deployment Strategist, Forward Deployed Engineering, Product Management, Investment Banking and Management Consulting
• Working fluency in Python or TypeScript and comfort with modern API design
• A track record presenting to senior stakeholders or leading onsite workshops

Benefits

• Beautiful West Village Office with a terrace
• Free lunch and dinner
• $150 monthly gym stipend
• Health, dental, and vision coverage with 100% company reimbursement

About the company

Moment is the AI operating system for investment management, built for the world's largest wealth firms and fintechs. It was founded by former quants from Citadel and Jane Street and is based in NYC.