Forward Deployed Engineer

The role

You will embed with strategic customers to scope, design, and ship production systems using real customer data. You will build agents, API integrations, and data pipelines to solve ambiguous problems and unblock deals.

What you will do

• Embed with Sales, CX, and customers to understand business needs and ship production systems.
• Build agents, MCP servers, API integrations, data pipelines, and Retool apps.
• Deploy and tune Monaco's agents in the field using prompts, context, and configuration.
• Build workflows, agents, or integrations to unblock deals and rescue at-risk accounts.
• Own customer adoption of builds.
• Turn custom builds into product roadmap items, playbooks, and reusable tooling.
• Provide requirements and failure modes to Product and Engineering to shape the roadmap.

Required qualifications

• 3+ years in a technical, customer-facing role (forward deployed, solutions, or software engineering with heavy customer exposure)
• Production-grade full-stack coding ability (Python and/or TypeScript)
• Comfort with APIs, webhooks, SQL, and data infrastructure
• Hands-on experience building with LLMs: prompting, agents, evals, and AI coding tools
• Track record of owning a complex, ambiguous outcome end to end
• Executive-ready communication
• Low-ego collaboration with customer stakeholders

Nice to have

• Former founders strongly encouraged
• Prior forward deployed, solutions, implementation, or consulting experience
• Deep familiarity with the GTM stack: CRMs, sequencing, enrichment, and RevOps workflows
• Experience building developer-facing assets: SDKs, reference apps, documentation

About the company

Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack with one unified system. The company has raised $85M in Series B and has founders who previously led Brex, Apollo, and Clari.