Software Engineering Manager/Tech Lead, Maven Voice

The role

You will manage and co-develop a team of software engineers building the Maven Voice Agent platform. You will guide the design and operation of real-time voice and conversational AI systems.

What you will do

• Manage and co-develop with a team of software engineers building Maven’s Voice Agent platform
• Partner with Product and Design to define scope, sequencing, and technical approaches
• Partner with other technical leads to align architecture, engineering priorities, and execution
• Help onboard engineers as the Voice team grows
• Balance customer commitments, product velocity, platform reliability, and technical investments
• Communicate technical risks, trade-offs, dependencies, and progress
• Build partnerships across Engineering, Product, AI/ML, Customer Success, and Go-to-Market teams
• Improve engineering processes
• Guide the design, development, and operation of real-time voice and conversational AI systems
• Lead engineering efforts across voice agents, conversation orchestration, telephony integrations, and customer workflows

Required qualifications

• 7+ years of software engineering experience
• 3+ years of experience managing engineering teams
• Strong technical background building and operating production software systems
• Experience leading teams working on distributed, real-time, or high-concurrency applications
• Strong understanding of APIs, backend systems, service-oriented architectures, and cloud infrastructure
• Experience working with asynchronous systems, streaming data, event-driven architectures, or similar real-time workloads
• Strong product judgment and experience partnering closely with Product and Design
• Comfortable working across both technical architecture and day-to-day execution
• Experience operating customer-facing systems where reliability and responsiveness are critical
• Ability to communicate complex technical trade-offs clearly to both technical and non-technical stakeholders
• Strong cross-functional collaboration skills
• Comfortable working directly with customers to understand technical requirements and production issues

Benefits

• 100% of medical, dental, and vision premiums covered for you, 80% for family
• HSA and FSA plans available
• Unlimited vacation
• 100% paid parental leave
• Free lunches, onsite gym, and commuter benefits for in-office employees
• $1,000 home office stipend
• $5,000/year for continuing education
• Competitive salary
• Comprehensive benefits
• Meaningful equity

About the company

Maven AGI builds conversational AI agents that autonomously interact with customers to resolve complex issues. Founded in 2023 by executives from HubSpot, Google, and Stripe, the company serves customers like Dell, ServPro, and Tripadvisor.