Forward Deployment Strategist - Toronto

The role

You will guide enterprise customers through complex implementations to automate their close and deliver efficiency gains. You will work cross-functionally with Engineering, Product, Sales, and Customer Success to shape deployment methodology and lead implementations.

What you will do

• Own technical and operational delivery for multiple enterprise implementations
• Act as the primary interface between customers, Product, and Engineering
• Manage deployment timelines, dependencies, and milestones
• Create standardized frameworks, tools, and templates for deploying Maxima
• Support pre-sales scoping and discovery to define requirements and implementation plans
• Bring field insight into roadmap priorities, capacity planning, and future platform capabilities
• Identify patterns across deployments and improve delivery velocity and customer outcomes

Required qualifications

• 3 or more years in enterprise customer-facing technical roles such as solutions engineering, forward deployed engineering, or technical implementation
• A track record of leading complex, high-stakes software deployments at large enterprises
• Strong understanding of financial systems such as NetSuite, SAP, Oracle, or Workday, or experience working in or with finance operations teams
• Ability to translate between technical and non-technical audiences
• Excellent project management, communication, and problem-solving skills
• Experience designing scalable processes and standardizing workflows
• Comfortable in a fast-paced, ambiguous environment with a high degree of ownership
• Curiosity about AI and what it can do for enterprise operations

Benefits

• Competitive salary
• 401(k) for US employees
• unlimited PTO
• lunch in the office
• commuter benefits

Before you apply

• A person reads every application
• We tell you where you stand at every stage

About the company

Maxima is the agentic AI platform for enterprise accounting. The company was built to automate journal entries, transaction matching, reconciliations, and flux analysis.