Deployment Engineer - Toronto

The role

You will get customers live by running technical proofs of concept and building integrations to transaction systems. You will also tune prompts and models and troubleshoot software in production.

What you will do

• Work with Account Executives on complex deal cycles involving multiple stakeholders
• Run technical proof-of-concept processes and present tailored demos
• Lead technical discovery calls and write implementation scoping documents
• Tune prompts and models to get the right AI performance for each client
• Build integrations to transaction systems and custom modules
• Partner with product and engineering to deliver on customer requests
• Troubleshoot, debug, fix, and upgrade software in production
• Support deployed solutions over time

Required qualifications

• 2 or more years in forward deployed engineering, sales engineering, implementation engineering, or solutions engineering
• Bachelor's degree in any engineering discipline
• Strong verbal and written communication skills
• Comfort working directly with customers
• Proficiency in languages such as Go, TypeScript, or Python
• Experience working with Account Executives on technical sales processes for enterprise customers
• Proactive, highly motivated, and able to handle the intensity and pace of a startup

Nice to have

• computer science preferred

Benefits

• Competitive salary
• 401(k) for US employees
• unlimited PTO
• lunch in the office
• commuter benefits

About the company

Maxima is the agentic AI platform for enterprise accounting. The company has raised $41M from Redpoint Ventures, Kleiner Perkins and Audacious Ventures.