Senior Product Manager, Panel (Remote, EU/UK)

The role

You will own the recruitment and panel experience at Maze. You will shape how customers recruit and manage participants across various research experiences.

What you will do

• Own and evolve the roadmap for recruitment and participant management.
• Improve participant quality through feedback loops, quality signals, and filtering.
• Make it easier for customers to recruit audiences across different study types.
• Use data and customer insights to understand panel performance and identify gaps.
• Partner with Panel Operations to improve tools, workflows, and handoffs.
• Help evaluate and onboard new panel partners.
• Develop ways to route studies to the right participant supply.
• Stay close to the operational side of recruitment.
• Partner with Sales, Customer Success and Research Partners to understand customer needs.
• Define and measure success across participant quality, fulfillment and recruitment experience.

Required qualifications

• Experience as a Product Manager or Senior Product Manager owning meaningful product areas from discovery through execution.
• Highly autonomous and comfortable taking a problem and driving it forward.
• Clear, structured communicator.
• Comfortable working on products that span software, operations and external partners.
• Comfortable getting close to operational workflows.
• Strong product judgment.
• Experienced partnering closely with Engineering and Design.
• Thinks in systems and looks for scalable product solutions.
• Comfortable balancing customer experience, business needs, operational realities and technical constraints.
• Thrives in an environment with imperfect information.

Nice to have

• Strong data fluency and experience using data to understand problems and measure outcomes.
• Experience building products with a meaningful operational component.
• Marketplace or supply-and-demand product experience.
• Experience in operations, business development or other roles working across product and business problems.
• Experience managing stakeholders across multiple teams or functions.
• Experience working with external partners, vendors or integrations.
• Experience with user research or research participant recruitment.

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid
• Free access to proper mental health care, unlimited virtual therapy sessions and 24/7 access to resources
• Life and Disability Insurance, 100% of the team member premium paid
• Flexible time off
• Meaningful equity
• Company retreats, fully paid for by Maze
• New MacBook (laptop), paid for by Maze
• Paid Family leave: 16 weeks for birth or adoptive parents
• $500/month for dependent health insurance coverage or flexible use
• $1,500 remote work setup fund
• Flexible work schedule
• Monthly Bonus.ly points

About the company

Maze is a user research platform that helps companies build products faster by making user insights available at the speed of product development. It is a Series B company with a global remote workforce.