Enterprise Implementation Consultant

The role

You will partner with enterprise customers to lead software implementations and drive product adoption. You will serve as a trusted advisor to help customers achieve value through onboarding and training.

What you will do

• Manage complex, multi-phase enterprise software implementations.
• Lead customer interactions and communications throughout the implementation lifecycle.
• Serve as the client manager to understand business operations and manage expectations.
• Deliver formal training to client project team members and end-users.
• Provide knowledge transfer to internal team members.
• Provide support by demonstrating knowledge of products, services, and best practices.
• Track and communicate client issues and troubleshoot problems.
• Manage multiple accounts, deadlines, and milestones.
• Demonstrate industry knowledge through workflow recommendations.
• Collaborate with internal colleagues on product, sales, and account management initiatives.

Required qualifications

• Relevant experience supporting enterprise customers in software implementation, customer onboarding, application engineering, business consulting, maintenance, reliability, operations, engineering, an
• Experience managing complex implementations and multiple stakeholder groups.
• BEng degree or equivalent years of experience.
• Excellent communication, presentation, facilitation, time management, and interpersonal skills.
• Excellent client relationship skills and ability to manage client expectations.
• Understanding of business requirements definition, review of functional specifications, user training, and deployment.
• Ability to manage multiple priorities and perform well in a fast-paced environment.
• Savvy with technology and capacity to become an expert in the software in a short period of time.
• Self-starter comfortable working with minimal oversight and tight deadlines.
• Ability to learn the MaintainX product within 30 days to advise customers.

Nice to have

• Past experience in one or more of product, sales, or account management areas.
• Experience in manufacturing, industrial, maintenance, or similar space.
• Membership in one or more professional organizations and/or professional certifications related to this role.

About the company

MaintainX is a mobile-first work execution platform for industrial and frontline teams. It became part of Autodesk in August 2026.