Product Manager

The role

You will own core modules of the agent platform and embed with customers to understand complex workflows. You will translate these insights into reliable, intuitive, and scalable AI-driven solutions.

What you will do

• Own the strategy, roadmap, and execution for one or more core product modules.
• Partner directly with customers, clinicians, and enterprise stakeholders to uncover workflows and pain points.
• Translate field insights into actionable requirements and a clear roadmap for Engineering and Design.
• Drive the full product lifecycle including discovery, design, launch, and iteration.
• Define and track success metrics using data and customer feedback to guide prioritization.
• Collaborate closely with Engineering, Customer Success, and Deployment Strategists.
• Advocate for customer needs while aligning with Mandolin's broader company strategy.

Required qualifications

• 5+ years of product management (or equivalent) in enterprise SaaS, AI/automation, or complex workflows.
• Proven ability to own a product area end-to-end from strategy through delivery.
• Strong technical fluency to engage engineers on APIs, integrations, systems tradeoffs, and AI-powered workflows.
• Excellent customer-facing skills for embedding with users, conducting research, and translating insights into solutions.
• Strong communicator with relationship-building skills across technical and business stakeholders.
• Comfortable operating in fast-paced, ambiguous, and early-stage environments.

Nice to have

• Experience building or deploying AI/LLM-powered products in production.
• Domain expertise in healthcare, life sciences, biotech, or enterprise operations.
• Prior customer-facing experience in deployment strategy, solutions engineering, or consulting.
• Familiarity with agent frameworks (e.g., AutoGen, CrewAI, LangGraph) or workflow orchestration tools.
• Strong product instincts with a bias toward experimentation and iteration.

About the company

Mandolin is laying the clinical and financial infrastructure to get groundbreaking treatments to patients faster, powered by AI agents. The company partners with the largest healthcare institutions in the US.