Manager, Real Esatate Operation

The role

The Manager, Real Estate Operations oversees day-to-day operations at the corporate headquarters and designs a scalable national facilities management program for over 100 field offices. This role serves as the primary contact for facilities needs using a centralized support model.

What you will do

• Oversee day-to-day operations of the headquarters facility including maintenance, repairs, and space management.
• Maintain standards for breakrooms, conference rooms, storage areas, and common spaces.
• Coordinate and manage vendor relationships and performance.
• Ensure a clean, safe, well-maintained, and professional work environment.
• Provide support for internal meetings, events, and executive needs.
• Manage facilities-related budgets, invoices, and service contracts.
• Design and implement a centralized facilities management program for 100+ field offices nationwide.
• Serve as the main remote facilities support contact for all office locations.
• Establish standardized service delivery processes, preventative maintenance programs, and vendor standards.
• Administer the facilities ticketing/work order system.

Required qualifications

• 5+ years of experience in facilities management
• Demonstrated experience in remote facilities management or call center support environments
• Proven ability to manage vendors and service providers at scale
• Exceptional customer service orientation with strong communication skills
• Highly organized, detail-oriented, and process-driven
• Self-starter who thrives in fast-paced, high-growth environments

Nice to have

• preferably managing multi-site, national operations
• Experience supporting professional services, financial services, or corporate office environments
• Experience building or scaling a national facilities program
• Strong knowledge of lease administration and landlord coordination
• Budget management and demonstrated success driving cost-saving initiatives
• Ownership mindset with a commitment to follow-through
• Ability to remain calm under pressure and provide service-oriented leadership
• Ability to think and operate at a national scale while executing locally

Benefits

• Progressive opportunities
• Nurturing professional growth
• Giving back to the community
• Innovative workplace
• Culture that fosters camaraderie, teamwork and work-life balance

About the company

Mariner-careers believes in giving associates progressive opportunities, nurturing professional growth, and giving back to the community. They are dedicated to building a diverse culture and an innovative workplace.