Technical Project Manager

The role

You will own end-to-end delivery of cross-team initiatives and run delivery cadence with engineering and product. You will coordinate AI feature delivery and lead enterprise customer implementations.

What you will do

• Own end-to-end delivery of cross-team initiatives
• Run the delivery cadence with engineering and product
• Coordinate AI feature delivery
• Bring market research domain experts into the build loop
• Lead enterprise customer implementations with Customer Success
• Turn recurring customer asks and implementation pain into clear inputs for the product roadmap
• Spot unrealistic estimates or conflicting builds and resolve them early

Required qualifications

• 4–6 years across technical program management, engineering, solutions engineering or implementation
• At least 2 years owning cross-team delivery
• Track record of shipping software products to enterprise B2B customers
• Technical depth to discuss architecture, APIs and data pipelines with engineers
• Experience managing work with uncertain timelines, ideally ML or data-heavy products
• Comfort in customer-facing settings, including running implementation calls and managing delivery commitments with US-based clients
• Clear, concise written communication
• A bias for action and comfort with ambiguity in an early-stage, fast-changing environment

Nice to have

• Hands-on experience with LLM-powered products: evals, prompt iteration, or working alongside ML engineers
• Background in or exposure to market research, survey platforms, analytics or insights tooling
• Experience as an early TPM or program owner at a Series A-C startup
• A prior engineering role

Benefits

• A real apprenticeship into product management
• Close mentorship from senior PMs and senior engineers
• Work on AI products that operate in real production environments
• Visible, real work from day one

About the company

Metaforms is a vertically integrated AI SaaS platform for market research agencies around the world. The platform helps agencies improve speed, consistency, and delivery quality across research workflows.