Research Manager

The role

The Research Manager will own research quality end-to-end by designing questionnaires, reviewing data, and building reports. This person will also act as a research expert for product and engineering teams to ensure AI tools meet research standards.

What you will do

• Design questionnaires from a brief including objectives, sampling plan, screener logic, scale choice, and routing
• Review and QA questionnaires and data for methodological soundness
• Turn survey data into insights reports and decks
• Act as a domain expert for Product, Engineering, and AI teams
• Partner with Product and Engineering to ensure AI-powered research tools meet standards
• Test and give structured feedback on new tools and prototypes
• Train and calibrate other researchers and tech teams on research standards and edge cases

Required qualifications

• 5+ years in market research with real ownership of questionnaires and insights reports
• Strong grounding in questionnaire design, sampling, and methodology
• Ability to independently write an insights report that tells a story
• Sharp eye for what is wrong with a survey or a dataset
• Comfortable being the person who says this is not good research to a client or a product team

Nice to have

• Experience working alongside survey programmers / DP teams
• Hands-on with Excel, PowerPoint, and a BI/viz tool (Tableau, Power BI, Displayr, Crunch.io)
• Curiosity about how AI changes research ops

Benefits

• Full family health insurance
• $1,000 USD/year for skill development
• Dedicated mentor/coach support
• Free lunch & dinner at office
• Monthly food/snacks allowance

About the company

Metaforms is an AI platform that helps market research agencies scale by automating survey programming, data processing, and project management. The company is backed by a $9M Series A.