Senior Product Manager

The role

The Senior Product Manager will define and ship new AI-native products and workflow experiences for research operations. This role involves user discovery, domain synthesis, product design, and engineering execution.

What you will do

• Conduct frequent user interviews with market research operators, project managers, programmers, and agency leaders.
• Turn qualitative input into product insights, problem statements, and opportunity areas.
• Work with subject matter experts to separate surface requests from deeper workflow problems.
• Build conviction on where AI agents can remove manual effort or improve quality.
• Define new product concepts, workflow patterns, and operating models.
• Design user journeys that introduce new capabilities.
• Write product requirements for engineering execution.
• Iterate on prototypes, internal feedback, and early customer usage.
• Translate business requirements into engineering asks including scope, constraints, and edge cases.
• Partner with engineering, design, operations, and domain experts.

Required qualifications

• Product management experience with a track record of shipping software products from concept to launch.
• Ability to operate in ambiguous, early-stage, or zero-to-one product environments.
• Experience building a prototype, automating a workflow, or shipping a feature using LLMs, APIs, or agents.
• Strong user discovery skills including conducting interviews and synthesizing findings.
• Comfort working with subject matter experts and operational stakeholders in unfamiliar domains.
• Ability to translate business context and user pain points into clear requirements for engineering teams.
• Strong product judgment across scope, workflow design, trade-offs, and iterative delivery.
• Comfort owning the end-to-end journey of how a product is defined, shaped, and built.
• Excellent written and verbal communication.
• Comfort going deep with engineering to write requirements including constraints, edge cases, and failure modes.
• Willingness to reason about AI/agent behavior in production.
• Bias toward defining and tracking workflow outcomes.

About the company

Metaforms is a vertically integrated AI SaaS platform for market research agencies around the world. The platform helps agencies improve speed, consistency, and delivery quality across research workflows.