Implementation Specialist

The role

The Implementation Specialist will take new customers from signature to steady state. You will handle configuration, run training, and ensure users are live and productive with Metaview agents.

What you will do

• Run implementations for strategic customers and drive setup.
• Build customer versions of Metaview through prompt engineering.
• Write instructions for agents and build note templates.
• Connect Metaview to customer ATS and tech stacks.
• Run end user sessions, hiring manager onboarding, and custom Loom videos.
• Monitor adoption and provide targeted training or configuration changes.
• Create reusable assets from implementation work.

Required qualifications

• Project management strengths.
• Ability to run several implementations simultaneously.
• Product fluency including configuration, integrations, data, and prompts.
• Use of AI in your own work.
• Training and behaviour change skills.
• Hospitality mindset.
• Systems thinking.

Nice to have

• A couple of years into implementation, onboarding or professional services at a B2B SaaS company with a complex, multi-module product.
• Already working in the ops side of recruitment.
• Metaview experience

Benefits

• Co-workers in an environment that fosters cohesion, collaboration, and performance.
• Supreme rate-of-learning.
• High compensation, through cash and equity.
• Ramp card for lunch & dinner whenever you're in the office.
• WFH & learning allowance to set up your own space.
• Expense books, resources, and tools needed for the role.

About the company

Metaview is an AI company focused on recruiting that builds AI agents to help companies hire with speed and precision. It was founded by Siadhal and Shahriar and has raised $110m from investors including Google Ventures and Insight Partners.