Engagement Associate

The role

You will own a book of smaller, faster-moving customers end to end. You will run onboarding, shape implementations, and manage retention and growth. You will also partner with larger accounts to move stakeholders toward outcomes.

What you will do

• Own retention and growth on your book including renewals and expansion conversations.
• Onboard customers and get them to value quickly through the full customer lifecycle.
• Run sessions and make recommendations to customers.
• Go deep on the product to understand its capabilities and roadmap.
• Build automations, agents, and internal tools with AI.
• Perform own analysis by reading usage data to spot risk and expansion signals.
• Close the loop with Product by reporting repeated friction.

Required qualifications

• 1-4 years post-academics with experience in consulting, customer success, advisory, ops, growth, GTM, analyst, chief-of-staff, or product-adjacent role at a software or AI company, or a junior role at
• Appetite for the commercial side and ability to show closeness to revenue, targets, or customer spend.
• Genuine, hands-on AI engagement such as shipped projects, hackathons, coursework, prompt-engineering work, published writing, or time at an AI-native company.
• Strong academic record or evidence of passions/extracurricular excellence.
• Evidence of guiding customers or stakeholders through onboarding, rollout, or a change in how they work.
• Ability to run a session with an experienced operator and disagree with them effectively.
• Real product instinct.
• Structured execution using data and outcomes to show impact.
• Clear, fast writing.
• Curiosity about hiring as a craft.
• Ability to work in a hybrid model within the London office.

Benefits

• High compensation through cash and equity.
• Unlimited access to ChatGPT, Claude, Cursor, and other AI tools.
• Latest hardware, software, and equipment.
• Ramp card for lunches, coffees, community memberships, event attendance, professional development, home office upgrades, and books or learning resources.

About the company

Metaview is an AI company focused on recruiting that builds AI agents to help companies hire with speed and precision. Founded by Siadhal and Shahriar, they have raised $110m from investors including Google Ventures and Insight Partners.