Systems Test Engineer

The role

You will monitor daily protocol runs and maintain robot uptime at Medra Lab 001. You will operate automation equipment, diagnose operational issues, and support engineering teams with hardware and software improvements.

What you will do

• Run scheduled experiments and monitor automated runs
• Operate liquid handlers, magnetic particle processors, and plate-based workstations
• Maintain robot uptime and reliability across daily protocol runs
• Diagnose and resolve operational issues onsite using SOPs and playbooks
• Escalate complex issues to the engineering team with structured incident reports
• Monitor system health proactively using dashboards and alerting tools
• Perform routine calibration checks and preventive maintenance
• Document all incidents, resolutions, and observations
• Support remote and on-site engineering visits with hardware upgrades and software validation
• Collaborate with customer scientists to coordinate run schedules

Required qualifications

• Background in robotics, computer science, automation, or mechatronics
• Comfort around automation equipment
• Ability to follow SOPs and troubleshoot basic hardware/software issues
• Strong written communication
• Dependable, detail-oriented approach
• Availability to work night and/or weekend shifts on a regular basis
• Willingness to be on-call or adjust schedule to support critical customer runs

Nice to have

• Familiarity with life science lab equipment
• Experience with observability or monitoring tools
• 1+ years of experience in a manufacturing support, field engineering, QA, or production support roles

About the company

Medra uses AI, robotics, and biology to accelerate life science research to eradicate disease. The team consists of engineers and scientists from companies like Tesla, Amazon, SpaceX, and Neuralink.