Enterprise Deployment Lead

The role

The Enterprise Deployment Lead owns enterprise customer engagements from discovery through robotics deployment and follow-on purchases. This role combines commercial qualification, customer relationship management, and technical project leadership.

What you will do

• Qualify opportunities by understanding customer workflows and business needs
• Identify the champion, budget owner, operational stakeholders, and purchasing process
• Define scope and success with customers and engineering
• Lead implementation across engineering, implementation teams, partners, and customer teams
• Set owners and milestones, track progress, resolve blockers, manage scope changes, and escalate risks
• Demonstrate results against agreed criteria and secure customer sign-off
• Turn successful deployments into production purchases and broader adoption
• Bring field learnings back to product and engineering

Required qualifications

• Experience leading complex, customer-facing technical projects in robotics or an adjacent field
• Ability to navigate customer organizations and get to the real buyer, budget, and decision process
• Technical fluency to discuss tradeoffs credibly with engineers
• Commercial judgment to build credible business cases and qualify out projects that are not funded or feasible
• Comfort holding cross-functional teams accountable to scope, milestones, and budget
• A track record of well-qualified, funded projects delivered within scope and converted into production or follow-on purchases

Nice to have

• Experience deploying robots, automation, or physical systems in live environments such as warehouses, factories, or logistics
• Background in solutions engineering, technical account management, or professional services at a hardware or deep tech company
• Familiarity with pilot-to-production commercial models and milestone-based acceptance
• Experience running joint deployments with system integrators or channel partners

About the company

Menlo Research is an Applied R&D lab building Asimov, an open-source humanoid robot platform, and the full software stack that powers it. Their mission is to make humanoid labor economically viable.