Sales Engineer

The role

The Sales Engineer provides technical guidance and support to prospective and current customers. They scope, recommend, and demonstrate security-focused solutions to meet customer business needs and budgets.

What you will do

• Articulate the benefits of Menlo Security solutions to technical and non-technical audiences.
• Research technical requirements to scope and architect solutions.
• Map customer business drivers to Menlo Security solutions.
• Lead proof of concept engagements including deployment and configuration.
• Train users on solutions.
• Act as the interface between Sales and technical staff to resolve issues.
• Use AI-assisted tools for account research and drafting technical documentation.
• Build partner self-sufficiency and drive partner-led opportunities.
• Work with customers to grow and expand product implementation and integration.
• Provide reporting and feedback to Sales, Product Management, and Engineering.

Required qualifications

• Singapore Citizens
• Bachelor's or Master's degree in Computer Science or a related discipline, or equivalent experience
• 4+ years of pre-sales experience in the computer networking or security space
• Strong knowledge and hands-on experience in web proxy technologies, network security (firewalls, IDS/IPS, HTTP/SSL proxies), network engineering fundamentals (OSI model, IPv4/6, routing, switching, DN
• Excellent written and oral communication skills

Nice to have

• Experience with malware analysis (static, delta, and dynamic/runtime approaches), sandboxing solutions, host-based forensics, and Windows internals
• Network forensics experience, including packet capture and analysis
• Incident response experience, including workflow procedures, evidence gathering, and chain of custody handling
• Enterprise architecture familiarity (Active Directory, SCCM, LDAP/RADIUS/TACACS+, two-factor authentication) and virtualization technology (VMware, Citrix, VDI)
• Familiarity with common hacking and exploitation tools and methodologies, malware families, and AV/IDS/IPS evasion techniques
• Working knowledge of Menlo Security competitors, including their solutions, strengths, and weaknesses
• Fluency with AI-assisted sales and productivity tools (LLM-based research, drafting, and summarization)
• Self-directed, with the ability to prioritize and execute project tasks in a methodical, disciplined manner and set clear expectations with stakeholders and team members

About the company

Menlo Security is the leader in Browser Security for human and agentic workforces. The Menlo Browser Security Platform protects organizations from cyberattacks by stopping threats across the web, documents, and email.