Forward Deployment Engineer / Support Engineer (Director/Team Lead) Coach - APAC

The role

You will provide 1:1 coaching to members through virtual sessions using the Mento Platform and Tools. You will participate in training sessions and communicate with members via email or chat to help them identify goals and improve leadership.

What you will do

• Providing 1:1 coaching to Mento members through virtual sessions
• Participating in ongoing training sessions
• Communicating with members via Mento email or chat
• Sharing coaching tools and insights within the Mento coaching community
• Acting as an ambassador of the Mento community

Required qualifications

• Senior executive responsible for forward deployment or support engineering
• 15+ years experience managing teams and coaching individuals
• Experience leading teams through hypergrowth, rapid organizational change, or the transition from startup to scale
• Experience building functions from scratch and hiring into ambiguity
• Ability to dedicate a minimum of 12+ hours per month to coaching for the next 24+ months
• Capacity to give a minimum of three to five hours per week
• Must be based in North America or Europe

Nice to have

• Experience with infrastructure, platform, security, or ML/AI engineering organizations
• Experience in Singapore or Hong Kong serving the SEA region, or experience in market including Japan, India, South Korea, and Australia
• Coaching certifications
• Prior experience at a U.S. HQ’d technology company or global technology company across multiple offices

Benefits

• ICF-certified coach training program
• Continuing Coach Education Units upon successful graduation

Before you apply

• All new Mento coaches are required to participate in and graduate from the Mento Coaching 101 training program
• Hiring is based on incoming member demand
• Offers are only sent to candidates for whom there is an immediate need
• Successful candidates may be added to a coach shortlist to join when demand is there

About the company

Mento is a coaching platform where coaches form 1:1 partnerships with members to help them improve leadership, communication, and problem-solving.