Coach Development Manager

The role

You will lead the selection, training, assessment, and development of coaches. You will partner with the Head of Coaching to build scalable systems and training programs for the coach lifecycle.

What you will do

• Facilitate Mento training programs.
• Conduct and aggregate training and quality reviews.
• Support ongoing coach development through practice, feedback, and mentor coaching.
• Interview and assess prospective Mento coaches.
• Identify quality and performance patterns for developmental feedback.
• Partner with the Head of Coaching to evolve coach trainings for scale.
• Build and test systems, materials, and experiences for scaled models.
• Codify facilitator-development approach into a Train-the-Trainer playbook.
• Build a first-year development pathway and integrated ICF coach-specific training experience.
• Support Mento's ICF accreditation requirements.

Required qualifications

• An active ICF ACC credential.
• 7-10+ years of professional experience, including meaningful coaching experience.
• Experience training, developing, supervising, or mentor coaching other coaches.
• Strong facilitation experience with both small and larger groups.
• Experience working inside a startup, technology company, or similarly fast-moving environment.
• Strong judgment about what constitutes excellent coaching and the ability to articulate why.
• The ability to distinguish individual coaching style from coaching quality.
• Skill in giving clear, specific developmental feedback to experienced professionals.
• An eye for patterns.
• A builder's instinct.
• An ability to recognize where human judgment adds real value and where technology, process, or asynchronous learning can do the work.
• Comfort building while the systems themselves are still evolving.

Benefits

• Fully Remote
• Bi-annual team offsites
• Competitive salary and equity
• Medical, dental, vision, and a 401k plan
• Unlimited vacation
• $500 home office stipend
• Access to your own Mento Coach

About the company

Mento is a performance coaching platform that pairs leaders with top operators for 1:1 coaching and mentorship. The company uses an AI intelligence layer called Moments to provide real-time insight.