ProcOps Specialist

The role

You will support procurement operations, vendor onboarding, and the employee purchasing experience. This includes managing helpdesk requests, coordinating contract signatures, and partnering with Accounts Payable.

What you will do

• Validate pricing, legal entities, categories, and requisition lines
• Create and finalize purchase orders and change orders in the procurement platform
• Follow up with vendors for missing information
• Review tax and banking documentation for completeness
• Maintain accurate vendor profiles
• Support Accounts Payable in unblocking aged invoices
• Route contracts for signature in Ironclad
• Triage helpdesk requests
• Monitor procurement intake to meet service-level agreements
• Train users on procurement workflows and supporting tools

Required qualifications

• 5+ years of hands-on experience in procurement operations or procure-to-pay support, including requisitions, purchase orders, and change orders
• Experience supporting vendor onboarding, vendor data, contract coordination, and employee helpdesk requests
• Deep familiarity with procurement/P2P tooling (e.g. Ramp, Ironclad, Zip, or similar)
• Strong attention to detail when reviewing pricing, entities, categories, and purchasing records
• Discretion with sensitive vendor and banking information
• Working knowledge of AP and payment processes
• Clear communication and strong organization
• Comfort working across procurement, ERP, contract management, and collaboration tools

Nice to have

• A bias toward automation over manual work
• Experience working in fast-paced AI or hyper-growth technology environments
• Can do attitude

Benefits

• Generous equity grant vested over 4 years
• Up to $15k Relocation bonus
• $10K housing bonus (if you live within 0.5 miles of our office)
• $1.5K monthly stipend for meals
• Free Equinox membership
• $200 monthly laundry reimbursement
• $200 monthly personal wellness reimbursement
• Health, Dental, Vision insurance
• 401(k) with company match

About the company

Mercor builds infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. The company is profitable and recently raised a $750 million Series D at a $20 billion valuation.