Chief of Staff, Product

The role

You will serve as the operational backbone for the Head of Product. You will manage operating rhythms, standardize roadmaps, and coordinate cross-functional work across product areas.

What you will do

• Establish and drive planning and review cadences across the product org
• Prep leadership meetings end-to-end
• Competitive intel
• Hiring
• Maintain a consistent format and quality bar across all product-area roadmaps
• Own the monthly product-offering update sent to customers
• Coordinate interfaces between Product and adjacent functions
• Support product recruiting
• Own PM onboarding
• Coordinate the performance-review process

Required qualifications

• 2+ years in a chief-of-staff, product-ops, strategy & ops, or PM role
• Strong instinct for what a good product looks like
• Take full accountability for outcomes
• Build lightweight processes that create clarity
• Write crisp, exec-ready docs
• Get things done across teams without formal authority
• Handle sensitive information and competing priorities with sound judgment

Nice to have

• exposure to fast-scaling teams

Benefits

• Bi-annual performance bonus structure
• Generous equity grant vested over 4 years
• Up to $15k Relocation bonus
• $10K housing bonus (if you live within 0.5 miles of our office)
• $1.5K monthly stipend for meals
• Free Equinox membership
• $200 monthly laundry reimbursement
• $200 monthly personal wellness reimbursement
• Health, Dental, Vision insurance

About the company

Mercor builds infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. The company is profitable and recently raised a $750 million Series D at a $20 billion valuation.