People Programs Specialist

The role

You will run programs that shape how employees join, how managers lead, and how people develop at Mercor. This role combines program delivery, People operations, compliance, and automation.

What you will do

• Own delivery of new manager onboarding and ongoing development programs
• Facilitate training sessions on feedback, performance management, and management practices
• Partner with managers to identify skill gaps and coordinate upskilling
• Execute recurring People programs like engagement surveys and feedback initiatives
• Run end-to-end onboarding operations including background checks and I-9 verification
• Execute employee lifecycle changes including role changes and offboarding
• Coordinate immigration cases with outside counsel
• Maintain accurate employee data and documentation across People systems
• Ensure onboarding and offboarding follow compliance requirements
• Build automated workflows using AI and no-code tools to reduce repetitive work

Required qualifications

• 3+ years of hands-on experience in People programs, People operations or a similar role
• Experience owning and executing People programs
• Experience delivering employee training, manager enablement or learning programs
• Experience managing recurring programs and operational processes
• Working knowledge of the US employee lifecycle
• Hands-on experience administering HR systems
• Experience building automations or lightweight internal tools using AI, no-code or low-code platforms
• Experience maintaining compliance documentation, supporting audits or coordinating regulatory requirements
• Comfort working with Legal, Payroll, IT and outside providers

Nice to have

• Experience enabling first-time managers in a rapidly scaling organization
• Experience with Rippling and employee service desk or ticketing tools
• Exposure to immigration coordination, international employees or employer-of-record arrangements
• Experience supporting EEO-1, California pay data reporting or other employment compliance reporting

About the company

Mercor builds infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. The company is profitable and recently raised a $750 million Series D at a $20 billion valuation.