Revenue Operations

The role

This person will build the foundation of billing and operational infrastructure. They will own the end-to-end revenue operations workflow and design scalable systems from scratch.

What you will do

• Oversee accurate tracking of all customer-facing work.
• Build and maintain dashboards and reports for revenue health and billing trends.
• Investigate and resolve revenue discrepancies by reconciling large datasets.
• Design scalable processes from the ground up.
• Identify manual bottlenecks and scope automation opportunities.
• Collaborate with Engineering to build tooling that reduces manual operations.
• Maintain clean, reliable revenue data.
• Build and enforce data hygiene practices across CRM, billing platforms, and internal databases.
• Partner with Finance, Operations, and Engineering on billing logic and contract terms.
• Manage customer contracts, purchase orders, and the invoicing process.

Required qualifications

• 4-10 years of experience in revenue operations, finance operations, accounting, or an analytically rigorous role at a tech company, startup, or professional services firm.
• Strong SQL skills.
• Experience working with billing or invoicing systems, CRM platforms, and spreadsheets at scale.
• Detail-oriented, systems-thinking mindset.
• Deep understanding of invoicing processes, monthly close processes, etc.
• Comfort operating in ambiguity.
• A degree ideally in a quantitative or analytical field (e.g., finance, economics, computer science, accounting, math).

Nice to have

• Experience at a high-growth startup or in a role where you built rev ops processes from scratch.
• Familiarity with billing models in the human data space.

Benefits

• Competitive salary
• Meaningful equity
• Medical, dental, and vision coverage
• 401(k)
• Monthly meal and wellness stipends
• Excellent in-office culture

About the company

Mercor builds infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. The company is profitable and recently raised a $750 million Series D at a $20 billion valuation.