Senior HR Business Partner, Delivery

The role

You will partner with Delivery leadership to advise on talent, organization design, management, and performance. You will work to develop operators, strengthen managers, and shape the organization as it scales.

What you will do

• Partner directly with Delivery leadership on talent and workforce decisions
• Advise leaders on organization design and management as the organization scales
• Understand team and customer differences to make business-specific people recommendations
• Help managers distinguish between different levels of performance
• Identify high-performing talent and create opportunities for growth
• Coach managers on feedback, expectations, and leadership behavior
• Identify and address retention risks
• Partner on role clarity, succession, and organizational structure
• Identify staffing and workload issues as talent problems
• Support leaders through performance concerns, conduct issues, and exits

Required qualifications

• Human data industry experience
• 8+ years of strong HRBP experience
• Experience with operations or delivery organizations
• High-growth startup experience
• Strong business judgment
• High performance orientation
• Excellent manager coach
• Strong talent instinct
• 0→1 builder
• Operator mindset
• Direct and low ego
• Able to work from the San Francisco office five days a week

About the company

Mercor builds infrastructure that enables frontier AI labs and enterprises to train, evaluate, and improve AI on real-world professional work. The company is profitable and recently raised a $750 million Series D at a $20 billion valuation.