Senior Solutions Engineer

The role

You will design, build, and ship features across the platform, including third-party integrations and internal tooling. You will own production changes, respond to incidents, and support dealer onboarding and launches.

What you will do

• Design, build, and ship features across the platform
• Own production changes end-to-end
• Respond to production alerts and incidents
• Support dealer onboarding and launches
• Partner with client-facing teams as an escalation point
• Represent engineering with clients during pilots and rollouts
• Improve team procedures, change processes, and tooling

Required qualifications

• 5+ years of professional software engineering experience
• Strong Python fundamentals
• Relational database experience
• Experience building and supporting third-party API integrations
• Comfort operating in a live-ops environment
• Strong communication skills
• Bias toward ownership
• Willingness to travel occasionally for on-site client visits
• Use AI to code — Claude Code, Cursor, Copilot, or equivalent

Nice to have

• Automotive retail / dealership software experience (DMS, service scheduling, CRM platforms)
• Cloud infrastructure experience (Azure preferred)
• Experience with frontend development using TypeScript and React
• Experience working with AI/LLM-based products, including prompt management workflows

Benefits

• Equity participation through stock options
• Fully paid health, vision & dental insurance for employees
• Flexible PTO
• Free lunches
• Parking stipend provided
• Team events

Before you apply

• Mia is an EVerify employer

About the company

Mia is the AI communication platform for car dealerships. They answer and act on every inbound call, text and web lead so dealers stop losing service appointments and sales to voicemail.