Forward Deployed Engineer (NYC)

New York City. Posted 6 months ago

The role

This technical role is embedded in the Sales Team to help close complex enterprise deals. You will scope, prototype, and deliver custom technical solutions to demonstrate value to customers.

What you will do

Partner with AEs on complex enterprise and mid-market deals from discovery through close
Lead deep technical discovery to understand customer documentation workflows, integrations, and success criteria
Design and build custom demos, prototypes, and proofs-of-concept
Present technical solutions to mixed audiences
Translate customer requirements into clear technical specifications
Scope custom work to inform pricing, timelines, and contract structure
Partner with engineering leadership to estimate effort, assess feasibility, and flag risks
Serve as the go-to technical operator for Sales on complex deals
Share customer and field insights to influence product roadmap and go-to-market strategy
Build internal tools, templates, and processes

Required qualifications

Strong full-stack development experience (React, Node.js, APIs, databases)
Proficiency in web technologies: HTML, CSS, JavaScript, modern frameworks
Ability to rapidly build functional prototypes and MVPs
Comfortable reading and understanding codebases to assess integration complexity
4+ years of software engineering experience in product or customer-facing roles with previous solutions engineering or sales engineering experience
Experience with enterprise RFPs, security reviews, or procurement processes
Track record working directly with customers on technical implementations
Experience scoping technical work and creating specifications for engineering teams
Background in fast-moving startup environments with high autonomy

Nice to have

Experience with documentation tools, MDX, or content platforms
Background in developer tools, APIs, or technical products
Understanding of SaaS and usage pricing models and contract structures

Benefits

Competitive compensation and equity
20 days paid time off every year
401k with Employer Match
$250 monthly wellness stipend
100% employee coverage for Health, Dental, Vision
Commute stipend to help get you to and from work
Free lunch and dinners
Annual team offsite

About the company

Mintlify is a docs platform that serves 100 million+ developers every year and powers documentation for 20,000+ companies. The company recently passed 65 employees and raised a $45 million Series B.