Mudflap

Senior Product Manager, Merchant

Palo Alto, CA, Remote. Posted a month ago

The role

You will own how Mudflap builds products and experiences for merchants. You will work with merchant partners to identify opportunities and turn insights into product strategy.

What you will do

  • Build trusted relationships with merchant partners
  • Develop and own the strategy and roadmap for merchant-facing products and experiences
  • Translate merchant feedback into broader insights
  • Identify new ways to create value for merchants and carriers
  • Partner closely with Engineering and cross-functional teams
  • Use customer insights, data, and product judgment to prioritize opportunities and measure impact

Required qualifications

  • Experience with merchant payments infrastructure, including POS systems, transaction processing, settlement, or related financial workflows
  • Significant product management experience
  • Experience working directly with merchants, enterprise partners, or sophisticated external customers
  • Strong product judgment and a track record of identifying opportunities beyond what customers explicitly ask for
  • Strong commercial instincts and an understanding of how products create value for customers, partners, and the business
  • Ability to build credibility with external partners and independently lead strategic product conversations
  • Strong cross-functional leadership with the ability to operate autonomously and move quickly in ambiguity

Nice to have

  • ideally owning complex marketplace, merchant, logistics, freight, or payments products

Benefits

  • Commuter benefits
  • Lunches and snacks
  • Competitive salary and equity
  • Multiple health benefit options
  • Responsible Time Off
  • 401(k) matching
  • Opportunities and support for major career growth
  • Annual Company offsite event (Mudfest!)

Before you apply

  • We are unable to provide employment visa sponsorship or transfer existing employment visa sponsorship for this position at this time

About the company

Mudflap is a fintech platform that helps underserved small businesses save on fuel. It is a profitable platform that processes billions in annual payment volume.

Senior Product Manager, Merchant at Mudflap | JobZoey