Lead Deployment Strategist - EMEA

The role

You will build and lead a Deployment Strategist team that helps enterprise customers turn automation opportunities into measurable business impact. You will own the engagement methodology for Forward Deployed Engineering work and help customers become independent builders.

What you will do

• Hire, onboard and coach a team of Deployment Strategists
• Set the quality bar for executive discovery, ROI definition, change management and customer handovers
• Stay hands-on by leading customer engagements yourself
• Build and improve the four-phase engagement methodology: Define, Identify, Co-build, Handover
• Partner with CSMs, AEs and Sales leadership to qualify high-impact opportunities
• Turn engagement learnings into repeatable playbooks
• Lead executive discovery and ROI conversations with customer stakeholders
• Measure success by workflows deployed to production and customer adoption
• Ensure handovers to Customer Success Managers and report results to CS and GTM leadership
• Partner with delivery partners to keep the same methodology and quality standards

Required qualifications

• 7+ years of experience in customer-facing roles such as professional services, solutions consulting, implementation or customer success in a software company
• 2+ years of experience leading, coaching and developing customer-facing teams
• Experience building or scaling a deployment, implementation or professional services function
• Experience leading executive discovery, building ROI cases and securing buy-in from enterprise stakeholders
• Comfort discussing workflow automation, integrations and AI use cases with technical stakeholders, without writing code yourself
• Ability to define success metrics, build scalable methodologies and turn learnings into playbooks
• Focus on measurable customer adoption and long-term value

Nice to have

• Familiarity with n8n or other workflow automation, integration or low-code platforms
• Experience helping enterprise organizations drive adoption and navigate organizational change
• Experience working with systems integrators, consulting firms or external delivery partners

Benefits

• Competitive compensation
• Equity ownership in n8n
• Europe: 30 days of vacation plus public holidays
• US: 20 vacation days, 8 sick days plus public holidays
• Europe: health benefits according to local country norms
• US: multiple low-premium medical plans, an HDHP option with a pre-seeded HSA, and dental and vision coverage
• Europe: pension contributions according to local country norms
• US: 401(k) with a 4% employer match
• US: company-paid short-term and long-term disability insurance and life insurance
• EUR 1K (or equivalent) per year for courses, books, events or coaching
• Regular hackathons
• $100 per month to support open source projects

Before you apply

• Visa sponsorship is offered for Germany only; for any other country you need an existing right to work
• Company language is English

About the company

n8n is an open workflow orchestration platform for AI, founded in 2019, with a team of over 260 across Europe and the US. It has a community of more than 650,000 active developers and a $5.2bn valuation.