Manager, Forward Deployed Engineer

The role

You will lead a team of Forward Deployed Engineers responsible for the technical delivery of complex customer engagements. You will coach engineers through architecture, implementation, and launch while designing production-ready solutions for enterprise customers.

What you will do

• Lead, coach, and develop a team of Forward Deployed Engineers delivering complex enterprise customer engagements across EMEA.
• Create a high-performance team environment with clear expectations and technical standards.
• Own the quality and outcomes of engagements from discovery through implementation and launch.
• Act as a technical and delivery advisor to customer engineering, IT, security, and business leaders.
• Guide the design, build, and operation of custom agents, integrations, automations, and data pipelines.
• Oversee large-scale content and data migrations.
• Review technical designs and implementation plans.
• Partner with Sales and Services leaders on qualification, scoping, and delivery planning.
• Balance customer priorities, team capacity, and technical complexity.
• Help define and scale the operating model for Forward Deployed Engineering.

Required qualifications

• 8+ years of experience in forward deployed engineering, solutions engineering, professional services, customer engineering, software engineering, or a similar hands-on technical role.
• 2+ years of experience managing, coaching, or leading engineers responsible for customer-facing technical delivery.
• A strong track record of hiring, developing, and retaining high-performing technical teams.
• Proficiency in at least one programming language such as Java, JavaScript, Node.js, SQL, or Python.
• Hands-on experience with APIs, integrations, authentication, data transformation, and production systems.
• Experience leading technical discovery, assessing feasibility, identifying risks, scoping work, and estimating effort.
• Strong architectural judgment and debugging skills.
• Demonstrated success managing multiple complex customer engagements.
• Strong written and verbal communication skills.

Nice to have

• Experience building or scaling a Forward Deployed Engineering, professional services, or customer engineering function in a startup or high-growth environment.
• Experience deploying AI agents in complex coding or business workflows.
• Experience designing or implementing AI-powered workflows involving MCP, APIs, LLM applications, prompt engineering, retrieval or RAG systems, or workflow orchestration.
• Experience with ETL or ELT workflows, schema mapping, validation scripts, and large-scale content or data migration tooling.
• Experience partnering with product and engineering teams to influence roadmaps or architectural decisions.
• Experience supporting pre-sales and early engagement phases.
• Experience establishing technical delivery standards, quality review processes, discovery methodologies, or internal engineering tooling from the ground up.
• A strong track record of successful enterprise implementations across multiple industries or regions.

About the company

Notion is the collaborative AI workspace where teams and agents think together. Millions of individuals, small teams, and large companies run their work on Notion.