Forward Deployed Architect

The role

You will design, build, and launch AI-native workflows to help customers unlock the potential of the Notion platform. You will lead complex customer engagements in Korea, managing everything from discovery and solution design to implementation and adoption.

What you will do

• Lead complex, multi-workstream customer engagements in Korea from scoping to handoff.
• Shape Services scope, effort estimates, and implementation strategy with account teams.
• Drive executive alignment on ambiguous, high-stakes decisions.
• Design scalable architectures and AI-native workflows including permission design and AI evaluation.
• Orchestrate Forward Deployed Engineers, partners, and internal teams.
• Lead change management and adoption through stakeholder alignment and phased rollouts.
• Coach other architects and partners to scale the Korea Services practice.
• Turn field patterns into evidence-backed product signals to influence the product roadmap.

Required qualifications

• 5+ years of experience in tech services/consulting, solutions architecture, implementation, customer engineering, or a similar customer-facing role.
• Ability to translate ambiguous customer goals into workflows, implementation plans, and architectures.
• Strong consultative discovery skills.
• Hands-on AI builder mindset with experience using AI tools to design, prototype, or automate workflows.
• Proven track record of designing and deploying AI-powered workflows or agents in production.
• Technical depth in data modeling, permission design, API and integration patterns, agent design and evaluation, enterprise security and governance, and data validation with SQL or scripts.
• Experience delivering implementations that drive adoption and change management.
• Strong project and engagement management skills.
• Experience scoping Services work and estimating effort.
• Exceptional written and verbal communication.
• Strong executive presence and customer judgment.
• Experience coaching consultants or architects.

Nice to have

• Experience with Notion, APIs, MCPs, Workers, coding agents or developer platform workflows.
• Experience delivering for large Korean enterprises and navigating complex, multi-stakeholder decision processes.
• Experience enabling or co-delivering with implementation partners.
• Previous experience in a fast-paced, high-growth technology environment.

About the company

Notion is the collaborative AI workspace where teams and agents think together. Millions of individuals, small teams, and large companies run their work on Notion.