Outcomes Growth Strategy and Programs Lead

The role

You will design and scale programs, operating rhythms, and cross-functional initiatives to drive install-base growth. You will use analytical rigor to understand growth and translate insights into scalable programs and practical field motions.

What you will do

• Design and scale global programs for customer adoption, value realization, cross-sell, upsell, and durable growth
• Partner with regional and functional leaders to turn local learnings into repeatable playbooks
• Create measurement, reporting, and review mechanisms
• Support the design of customer growth motions connecting Sales, Services, and Partners
• Codify best practices into standard operating rhythms
• Bring structure to ambiguous, cross-functional initiatives from idea to execution
• Develop a view of key drivers and leading indicators behind retention and expansion
• Identify priority growth programs or plays
• Build program plans, success metrics, stakeholder maps, and operating cadences
• Create documentation, field-facing materials, and executive-ready updates

Required qualifications

• Experience in management consulting, investment banking, business operations, or post-sales GTM operations
• Strong analytical and structured problem-solving skills
• Proven ability to design and manage cross-functional programs from strategy through execution
• Strong stakeholder management across senior leaders and operating teams
• Excellent written communication
• Comfort working in a global organization
• Ability to operate autonomously and prioritize effectively
• Strong business judgment and curiosity about customer adoption, retention, and expansion

Nice to have

• Familiarity with usage-based, consumption-based, or product-led growth models
• Experience building or scaling global programs across multiple regions or customer segments
• Exposure to pricing, packaging, services, partners, or monetization initiatives

Benefits

• Cash compensation
• Equity

About the company

Notion is the collaborative AI workspace where teams and agents think together. Millions of individuals, small teams, and large companies run their work on Notion.