Nox Metals
Inside Sales
Detroit. Posted a month ago
The role
An Inside Sales representative will respond to inbound demand and develop new opportunities through focused outreach. You will prepare quotes, follow orders, and build accounts for aerospace and defense manufacturers.
What you will do
- Respond quickly to customer calls, emails, quote requests, and website inquiries
- Clarify alloy, form, dimensions, quantity, certification, processing, and delivery requirements
- Build accurate quotes and explain options and tradeoffs clearly
- Follow up consistently and move opportunities toward a decision
- Prospect into targeted accounts and reactivate past customers
- Coordinate with purchasing, inventory, production, shipping, and outside sales
- Keep customer, activity, opportunity, and forecast data accurate
- Monitor active orders and communicate changes
- Grow accounts by learning customer patterns and anticipating future needs
- Own customer issues through a clear resolution
Required qualifications
- Fast, clear, and professional on the phone and in writing
- Commercially curious and comfortable asking for the order
- Accurate with specifications, numbers, and documentation
- Persistent without becoming careless or pushy
- Organized across many open conversations and follow-ups
- Comfortable learning technical products and manufacturing workflows
- Accountable for what you promise to customers
- Comfortable using CRM and other business software
Nice to have
- Inside sales, customer service, estimating, or account-management experience
- Experience in metals, industrial distribution, manufacturing, logistics, or B2B sales
- Familiarity with purchase orders, material specifications, and production schedules
- Experience using CRM, quoting, ERP, or inventory systems
- Comfort using AI tools for account research, preparation, and administration
Benefits
- Equity in Nox Metals
- Company-paid medical, dental, and vision insurance
About the company
Nox Metals is a technology company in Ferndale, Michigan supplying aluminum plate, bar, and rounds to aerospace and defense manufacturers.