Operations Systems Product Manager

The role

You will own the software used to receive, plan, cut, track, and ship metal. You will work on the factory floor to observe workflows and turn observations into reliable systems.

What you will do

• Own the roadmap for inventory, planning, production, quality, and shipping workflows
• Observe operators directly and map how work actually happens
• Define requirements, exceptions, and success metrics with engineering and operations
• Prioritize improvements based on safety, reliability, throughput, and delivery impact
• Design workflows that remain clear during unusual or high-pressure situations
• Lead product delivery from discovery through rollout and adoption
• Measure system usage and operational performance after launch
• Maintain clear documentation and decision history
• Coordinate changes across software, training, process, and equipment
• Build trust with users by responding quickly when systems fail

Required qualifications

• Drawn to operational complexity and practical problem-solving
• Comfortable spending substantial time on a factory floor
• Skilled at separating root causes from symptoms
• Precise about states, exceptions, ownership, and data integrity
• Able to communicate with both operators and software engineers
• Focused on adoption and outcomes, not feature volume
• Calm, organized, and decisive when priorities compete
• Respectful of frontline expertise

Nice to have

• Experience with manufacturing, warehouse, inventory, ERP, or logistics systems
• Experience launching software into physical operations
• Technical fluency with integrations, databases, and event-driven workflows
• Familiarity with Lean operations or continuous improvement

Benefits

• Equity in Nox Metals
• Company-paid medical, dental, and vision insurance

About the company

Nox Metals is a technology company with operations in Ferndale, Michigan and Los Angeles, supplying aluminum plate, bar, and rounds to aerospace and defense manufacturers.