Flow Cytometry Systems Engineer

The role

You will serve as the internal subject-matter expert for commercial flow cytometers. You will support internal teams and customers with instrument maintenance, troubleshooting, and workflow improvement.

What you will do

• Serve as internal expert for commercial flow cytometers
• Support cytometer setup, operation, calibration, QC, maintenance, and troubleshooting
• Perform maintenance and repair including replacing parts, servicing fluidics, and aligning optics
• Diagnose issues across instruments, reagents, samples, and acquisition settings
• Develop and maintain best practices, SOPs, training materials, and maintenance schedules
• Improve cytometer uptime, assay robustness, and workflow consistency
• Support deployment customers running Nomic kits on-site with their own cytometers
• Assess customer cytometer readiness and support onboarding and training
• Provide remote and on-site technical support during customer deployments
• Evaluate cytometer-related sources of variability to reduce failure modes

Required qualifications

• Bachelor’s degree or higher in Bioengineering, Mechanical Engineering, Biomedical Engineering, Biotechnology, or a related Engineering discipline
• 4+ years of industry experience after university in a technical applications, field applications, field service, field deployment, or life science instrumentation role
• Recent hands-on experience supporting flow cytometers
• Strong fundamental understanding of flow cytometry including fluidics, optics, lasers, detectors, calibration, QC, controls, compensation, gating, and data acquisition
• Experience working with commercial flow cytometry platforms from companies such as Bio-Rad, Cytek, BD, Beckman Coulter, Sony Biotechnology, Thermo Fisher, or similar
• Ability to support both technical users and non-expert operators through training and documentation
• Experience supporting customer installations, assay transfers, product deployments, instrument qualification, or on-site technical implementations
• Experience working in a fast-paced startup or scaling technical operations environment
• Strong written and verbal communication skills
• Ability to work cross-functionally with Operations, R&D, Product, Quality, Commercial, and customer-facing teams

Nice to have

• Recent hands-on experience supporting flow cytometers, ideally in a customer-facing or field-facing role

About the company

Nomic is a biotechnology company headquartered in Montreal, Canada with a satellite research lab in Boston, Massachusetts. The company uses its proprietary nELISA platform to provide high-throughput, quantitative protein data.