Founding Business Operations Lead

The role

This professional will partner with executive leadership to drive strategic initiatives, planning, and execution. You will work on annual planning, OKRs, and cross-functional projects to scale the company's operating system.

What you will do

• Partner with company leadership to drive strategic initiatives from concept to execution.
• Own core business planning processes including annual planning, quarterly OKRs, headcount planning, and resource allocation.
• Build and maintain operating cadences to improve alignment and execution.
• Analyze business performance and develop insights for company decisions.
• Create dashboards, reporting frameworks, and metrics.
• Lead cross-functional projects spanning Product, Engineering, Sales, Marketing, Customer Success, Finance, and Recruiting.
• Identify operational bottlenecks and design scalable processes.
• Support executive decision-making through financial, operational, and strategic analysis.
• Evaluate new opportunities, investments, and business initiatives.
• Prepare executive materials, board content, and strategic recommendations.

Required qualifications

• 5–10 years of experience in Business Operations, Strategy, Consulting, Chief of Staff, or a similar analytical role.
• Experience operating in a high-growth technology company or advising them.
• Highly analytical and comfortable working with data to drive decisions.
• Ability to move seamlessly between strategy and execution.
• Ability to thrive in ambiguity and solve complex, unstructured problems.
• Exceptional communication and stakeholder management skills.
• Highly organized and able to manage multiple high-priority initiatives simultaneously.
• Strong bias toward action and ownership.
• Enjoy working directly with senior leaders on high-stakes decisions.

About the company

Nooks is an applied AI lab building revenue agents that power fast-growing companies. The company has raised over 70M USD and has tripled ARR each year for 3 years running.