Legal Operations Manager

New York City, Remote. Posted 12 days ago

The role

The Operations Manager will work with the Head of Norm Law Operations to build and manage processes, systems, and projects. You will turn business priorities into operational plans and coordinate with law firm partners, attorneys, and engineering teams.

What you will do

Develop and manage project plans for firm initiatives
Identify operational gaps and implement workflows
Coordinate client onboarding, internal approvals, and recordkeeping
Work on resourcing, capacity planning, and service delivery
Coordinate technology and vendor rollouts
Participate in meetings with partners and internal teams
Take ownership of emerging operational priorities

Required qualifications

Exceptional written and verbal communication skills
Proven experience managing strategic projects and driving execution in fast-paced, high-pressure environments
Highly detail-oriented, organized, and proactive
Independent and high-ownership

Nice to have

Fluent in AI

Benefits

Equity compensation
401(k) plan with an employer match
Health insurance
Dental insurance
Hospital insurance
Accident insurance
Vision insurance
Relocation reimbursement for candidates needing to relocate to NYC

Before you apply

Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes

About the company

Norm builds AI-native professional services firms and the technology that powers them. Norm Law, LLP is an affiliated AI-native law firm.