Electrical Engineer- Fleet Operations & Reliability

The role

You will own fleet uptime and performance by deploying, maintaining, and troubleshooting a global network of antennas. You will operate the Network Operations Center and lead hardware deployment campaigns at remote sites.

What you will do

• Own fleet uptime and performance
• Deploy, maintain, and troubleshoot a growing network of antennas distributed across the globe
• Write analyses to dig into performance trends and uptime data
• Operate and grow the Network Operations Center
• Monitor site health, interpret telemetry, send commands and configurations, and drive rapid detection and response
• Lead hardware deployment campaigns at remote sites around the world
• Act as the on-site conductor and POC for hardware deployments and site checkouts
• Drive root cause analysis on failures and implement fixes
• Scale the global contractor ecosystem by sourcing, contracting, and onboarding regional partners
• Partner with product, manufacturing, and test teams to influence designs

Required qualifications

• Bachelor's degree in Mechanical, Electrical, Aerospace, or related engineering discipline
• Experience building, testing, operating, or diagnosing complex electrical or mechanical systems
• Must be willing to work extended hours and weekends as needed

Nice to have

• Ability to work across multiple engineering disciplines and diverse teams
• Experience operating hardware systems in a live environment
• Prior experience managing field operations, contractors, or vendor relationships across multiple sites
• Extreme organization, with strong project management and communication skills
• Hands-on field experience with proficiency using hand and power tools, test equipment, and standard field diagnostics
• Comfort writing and running code (e.g., Python, SQL, or other scripting languages)
• Proficiency in 2D or 3D CAD for modeling and/or drawing creation
• Willingness to travel to domestic and international ground station sites as required
• Prior experience in failure analysis, product engineering, quality, or service in consumer electronics or automotive

About the company

Northwood is a modern space infrastructure company building a global network of phased array and parabolic ground stations. They design, build, and rapidly deploy scalable systems for satellite missions.