Senior ICT Technician

The role

You will own internal IT for Nabu Casa, supporting a global team using macOS, Windows, and Linux. You will manage identity and access, maintain internal systems, and secure the server landscape with the Cloud engineering team.

What you will do

• Help colleagues set up computers and solve day-to-day IT issues across macOS, Windows and Linux.
• Run identity and access including Google Workspace, SSO, MFA and password management.
• Maintain internal systems and software provided to employees.
• Secure and maintain the server landscape with the Cloud engineering team.
• Automate provisioning, configuration, patching and offboarding with Ansible and scripting.
• Own configuration, licences and costs of internal tools like Slack, Google Workspace and Jira.
• Define and maintain internal security baseline and run access reviews.
• Respond to internal security incidents and lead the follow-up.
• Document systems, runbooks and self-service guides in the handbook.

Required qualifications

• Several years of experience in IT administration or systems administration.
• Hands-on experience with Ansible for configuration management and automation.
• Strong Linux administration skills, including firewall configuration.
• Experience supporting users across macOS, Windows and Linux.
• Experience administering Google Workspace, SSO, MFA and password management tools.
• Solid understanding of endpoint and identity security.
• Scripting skills for automation, for example Bash or Python.
• Clear written communication in English.
• The ability to work independently, prioritise and stay calm when things go wrong.

Nice to have

• Experience with infrastructure as code and orchestration tools such as Terraform or Nomad.
• Working knowledge of GDPR and security frameworks.
• Experience managing SaaS vendors, licences and renewals.
• Experience with device management (MDM) tools.
• Familiarity with Home Assistant or the open-source smart home world.

Benefits

• Five weeks (twenty-five days) of paid time off.
• Fourteen days of paid sick leave if your country/laws treat them as unpaid.
• Six weeks of paid and six weeks of unpaid parental leave to be used in the first year after birth.
• A budget for your work hardware once you start.
• An annual smart home budget.
• An annual education budget.
• A yearly performance bonus based on the company performance.
• A 50% contribution to your internet connection fee at your home workspace.
• One day every two weeks to work on your personal projects.
• Spend work time maintaining Home Assistant-related side projects if currently working on them.

Before you apply

• Apply for the role
• Review by hiring manager
• HR Screening
• Interview with CFO
• Interview with CTO

About the company

Nabu Casa is the organisation behind Home Assistant, a free and open-source smart home platform. It is a profitable company with no external investors.