Enterprise Solutions Consultant, ANZ

The role

This person will own technical discovery, design, and implementation for enterprise accounts in the ANZ region. They will manage the full customer lifecycle from sales cycles and launches to long-term account management and product feedback.

What you will do

• Lead technical discovery and design in enterprise sales cycles
• Define integration approaches and configure demonstrations and pilots
• Run implementations including requirements, configuration, integration, and training
• Coordinate customer stakeholders and internal engineering teams
• Build and manage durable relationships with operators and executives
• Run business reviews, success plans, and escalation paths
• Track adoption, delivery performance, and platform health
• Identify product gaps and turn account knowledge into prioritized product requests

Required qualifications

• 5+ years in customer success, solutions consulting, implementation, or product roles in SaaS or logistics
• Experience managing large, complex customer relationships with commercial outcomes
• Ability to lead discovery with engineering teams
• Ability to define an integration approach
• Ability to write basic SQL
• Ability to troubleshoot configuration issues
• Understanding of delivery operations including completion rate, cost per order, and ETA accuracy
• Ability to communicate with engineering teams and C-suite executives
• Ability to handle ambiguity

Nice to have

• Started as an engineer or product manager

Benefits

• Early-stage, well-funded startup
• Quarterly broader team on-sites
• Competitive compensation
• Opportunity for equity
• Flexible paid time off

About the company

Nash is last-mile delivery infrastructure that helps large retailers and commerce companies orchestrate, optimize, and manage delivery operations. Founded in San Francisco in 2021, it is backed by Andreessen Horowitz and Y Combinator.