Supply Partnership Manager

The role

You will manage strategic relationships with Delivery Providers to ensure performance, growth, and operational excellence. You will act as an operational link between providers and internal teams like product, engineering, and sales.

What you will do

• Own strategic delivery provider relationships end-to-end
• Act as the single point of accountability for performance, growth, and operational excellence
• Be the voice of the provider internally and partner with product, engineering, and go-to-market
• Learn the Nash Platform to drive impact to providers
• Identify areas of improvement and manage/troubleshoot integration challenges
• Partner with the Merchant team and lead cross-functional initiatives
• Leverage existing data structure to drive best practices and insights
• Lead the growth charge with each provider

Required qualifications

• 5+ years in a customer-facing and technical role
• Proven success owning strategic relationships and driving growth and operational excellence
• Strong technical fluency — comfortable with APIs, integrations, debugging workflows, and collaborating with engineering
• Experience advising product/engineering leaders and translating technical concepts into business outcomes
• Strong analytical and problem-solving skills with the ability to diagnose root causes in complex systems
• Demonstrated ability to rapidly master a product and use that knowledge to guide customers and shape feedback
• Excellent communication and executive-presence skills

Nice to have

• experience with carriers/delivery partners
• Experience in last-mile logistics, supply chain, or complex B2B SaaS systems
• Experience in high-growth startups or enterprise retail environments
• Familiarity with API docs, observability platforms, SQL, Python, or engineering workflows
• Background in consultative roles involving both technical depth and commercial accountability

Benefits

• Early-stage, well-funded startup
• Quarterly broader team on-sites
• Competitive compensation
• Opportunity for equity
• Flexible paid time off
• Health, dental, and vision insurance for US employees

About the company

Nash is a platform that powers modern logistics by unifying decisioning, execution, and capacity into a single programmable platform. The company is headquartered in San Francisco and is backed by Y Combinator and a16z.