Sr. Systems Engineer, ProAV - North Central

The role

The Sr. Systems Engineer, ProAV serves as a technical expert supporting NETGEAR's ProAV solutions across the North Central U.S. This role involves customer onboarding, field engineering, pre-sales support, and industry engagement.

What you will do

• Lead onboarding for U.S. customers implementing NETGEAR ProAV switches and third-party integrations
• Deliver remote and on-site training covering AV-over-IP network design and configurations
• Develop customized training materials, system designs, and documentation
• Provide advanced on-site troubleshooting for complex timing, multicast, or interoperability issues
• Support commissioning of AV-over-IP systems
• Support Sales, Business Development, and Channel teams with technical scoping and solution design
• Conduct on-site and virtual product demonstrations
• Assist in Bill of Materials (BOM) creation and system architecture design
• Develop and maintain internal scripts, configuration tools, and deployment utilities
• Represent NETGEAR at U.S. industry conferences and partner events

Required qualifications

• Minimum 5 years of experience in networking systems, AV-over-IP technologies, or related systems engineering roles
• Deep knowledge of ProAV networking products, AV-over-IP technologies, multicast networking and IGMP, and switch profile development
• Strong understanding of routing and switching fundamentals
• Hands-on deployment experience with AVB, Dante, Q-SYS, Crestron, SMPTE-2059-2, and multicast networks
• Field experience troubleshooting complex AV-over-IP systems
• Independent lab development and advanced technical self-study
• Must be willing to travel up to 60% within the North Central U.S. region

Nice to have

• Bachelor’s degree
• Industry certifications such as CCNA, CWNA, AVIXA CTS, Dante, or AVB
• Experience working in a Solutions Architect or Systems Engineering capacity

About the company

NETGEAR is on a mission to unleash the full potential of connectivity with intelligent solutions. They are a performance-driven team that turns ideas into innovative networking products.