Robotic Service Technician - NeuraGym (Human)

The role

You will be the first line of service on site, keeping robots and cells available, commissioning new units and documenting every fault. You will work with researchers, operators and engineers and help shape the service standard for all NeuraGym locations.

What you will do

• Maintain and repair robots and cell infrastructure: mechanics, actuators, cabling, sensors and grippers
• Diagnose faults on site and fix what is within the first-line scope
• Run preventive maintenance and inspections following the service playbook
• Commission new robots and cells according to the blueprint and standard processes
• Run acceptance checks and hand over ready cells to the operators
• Document every case on the robot lifecycle board: symptoms, steps taken, parts used and result
• Report design issues to the Robotics Service System Engineer with a clear, reproducible description
• Report recurring failures to the Robotics Service System Engineer for the Robots & Cell Infrastructure team and R&D

Required qualifications

• Vocational training or degree in mechatronics, electronics, mechanical engineering or a comparable field
• Several years of hands-on experience in maintenance, assembly or field service of robots, automation or complex machines
• Solid skills in mechanics, electrical wiring and basic electronics
• Structured troubleshooting approach and careful written documentation
• Good command of English

Nice to have

• German
• Experience with humanoid, mobile or collaborative robots
• Basic knowledge of Linux, networks and ROS
• Experience with commissioning and acceptance tests
• Experience with ticketing and lifecycle tools

About the company

NeuraGym is a setting where humanoid robots are used and serviced daily. The team works with researchers and engineers to develop robot behavior and service standards.