Neura Robotics Gmbh
Quality Engineer – Field Return Analysis (human)
Metzingen / Riederich. Posted 6 months ago
The role
You investigate and diagnose returned robots from the field by analyzing mechanical, electrical, and software-related issues. You perform root-cause analyses, execute tests, and work with R&D, Quality, and Manufacturing teams to implement design improvements.
What you will do
- Investigate and diagnose returned robots from the field
- Carry out systematic troubleshooting and root-cause analyses
- Plan, execute, and evaluate tests to reproduce and validate failure causes
- Contribute to the development and optimization of testing methods
- Derive technical actions and design improvements
- Work with R&D, Quality, and Manufacturing teams to implement improvements
- Evaluate field failure trends and prepare statistical analyses
- Create technical reports, presentations, and structured lessons learned
- Support the complaint management process
- Participate in quality-related development of software tools
Required qualifications
- Master of Science in Mechatronics
- Strong knowledge in control engineering
- Experience in programming such as with Python, C/C++, or MATLAB/Simulink
- Expertise in electronics, sensor technology, drive systems and/or robotics
- Confident in working with measurement equipment, diagnostic tools and laboratory setups
- Experience with common problem-solving methodologies such as 8D, Ishikawa, FMEA, 5-Why or other quality tools
- Analytical and structured thinking
- Strong diagnostic and problem-solving abilities
- Self-motivated and work independently
- Collaborative and communicative working style
- Document work precisely and reliably
- Very good English skills and good German skills
Nice to have
- Previously completed a technical apprenticeship such as a mechatronics or electronics technician
- Dual study program such as the Reutlingen, Esslingen or Albstadt model
- Basic knowledge of statistics or data analysis
- Experience with embedded systems or industrial communication protocols
About the company
The employer is neura-robotics-gmbh.