Spare Parts Manager (Human)

Metzingen / Riederich. Posted a month ago

The role

You will own spare parts end to end, including the portfolio, ordering processes, costs, and business growth. You will work in the Service & Academy team to ensure customers and service partners can keep NEURA robots running.

What you will do

Define the spare parts portfolio for each NEURA product
Classify parts and decide on replacement levels
Own spare parts master data and part numbering in the ERP system
Set up processes from quotation and order to delivery, returns and warranty handling
Build demand forecasts and define stock strategy
Track KPIs such as availability and delivery lead time
Train the service team and partners
Define pricing model and price lists for spare parts, kits and exchange parts
Review prices and margins regularly
Analyze installed base and sales data to forecast spare parts revenue

Required qualifications

Degree or comparable qualification in industrial engineering, supply chain, mechatronics, business or a related field
Several years of experience in spare parts management or aftersales, ideally in robotics, machinery or automotive
Experience in setting up spare parts processes, demand forecasting and pricing
Hands-on experience with ERP systems (master data, inventory, purchasing)
Structured, independent and comfortable building things from scratch
Good language skills in German and English

Nice to have

Experience with Microsoft Dynamics 365 Business Central
Technical understanding of robotics or mechatronic systems
Experience with service partner or distributor networks

About the company

neura-robotics-gmbh