Robotics Operations Manager (human)

The role

You will lead the launch and development of the NeuraGym AI robotics training center. You will manage on-site team members and own the end-to-end facility setup for the U.S. operation.

What you will do

• Lead the launch and development of NeuraGym AI robotics training center.
• Establish scalable operations to support multiple concurrent customer training programs.
• Develop the operational playbook and best practices for future NeuraGym locations.
• Lead and coordinate on-site Gym team members including AI Trainers, Mechatronics Engineers, Motion Suit Operators, PM/Admin, IT and cross-functional teams.
• Partner with the NeuraGym Product team to translate feedback and data into process improvements.
• Monitor utilization, operational performance, costs, and robot training outcomes.
• Own the end-to-end facility setup for the U.S. operation.
• Own the customer experience throughout the entire engagement lifecycle.
• Manage Neura Gym operations including infrastructure, technology systems, safety, security, vendor relationships, and maintenance.
• Oversee operational planning, resource allocation, logistics coordination, and service level agreements.

About the company

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