Implementation & Solutions Lead

The role

The Implementation & Solutions Lead owns the customer path from first conversation to real value. You will shape solutions during pre-sales, lead onboarding and implementation, and provide product input based on customer feedback.

What you will do

• Shape solutions by recommending how carriers and MGAs can use the platform.
• Build demos around customer risk questions and create business cases.
• Own every implementation from signed proposal to go-live.
• Monitor customer adoption and identify expansion opportunities.
• Provide product teams with customer feedback, use cases, and business impact.

Required qualifications

• 5-8 years of experience across solutions, implementation, consulting, or product roles
• Strong working knowledge of P&C insurance workflows
• Track record of taking enterprise customers from signed contract to go-live on a software or data product
• Hands-on experience configuring SaaS platforms or data products
• Ability to travel as needed (~25%)

Nice to have

• familiar with cat modeling
• familiar with geospatial or physical risk data
• familiar with platforms like Guidewire or Duck Creek

Benefits

• Competitive base compensation regardless of work location
• Company performance-based cash bonuses
• Majority employer-paid health, dental, and vision insurance for you and your dependents
• Flexible Paid Time Off (PTO)
• Group Life Insurance at 2x your base salary, paid by the company
• FSA and HSA options

About the company

Neural Earth delivers a single decision intelligence platform that unifies planetary, governmental, and asset-level data. The company enables leaders to engage with physical risk through AI research, geospatial science, and distributed systems.