Nextpatient
Customer Success Associate
Remote. Posted 5 months ago
The role
The Client Success team gets practices running on the NextPatient suite and supports them day-to-day. You will work under Client Success Managers to cover clients and eventually manage your own clients. You will meet with the product team to advocate for product enhancements.
What you will do
- Get practices running on the NextPatient suite
- Support practices day-to-day
- Become an expert in the product
- Listen to clients and understand their needs
- Configure the product to deliver results
- Advocate for product enhancements to the product team
Required qualifications
- Be well-informed
- Be detail-oriented
- Be easy to work with in every interaction
Benefits
- Freedom to work from home
- No fixed vacation policy
- Year-end company-wide trip
- Mid-year team-wide trips with +1s
- Health benefits
- 401(k) with company match
- Equity
About the company
NextPatient is a small team of 40 people building software for medical practices. The software provides online scheduling, bill pay via text, digital check-in, interactive reminders, and automated waitlist.