Director, Key Accounts

The role

This person will drive growth across key accounts in Europe. The role involves personal account execution and informal team leadership and commercial mentoring.

What you will do

• Personally own and grow relationships with a portfolio of strategic accounts.
• Develop and deliver expansion plans across assigned key accounts.
• Coach the team on account strategy, executive engagement, and commercial execution.
• Identify new workflow improvements and use-case opportunities.
• Collaborate with Customer Success Operations, Customer Value Architects, and Product.
• Develop processes to scale the Key Account Management function.
• Co-present with utilities at key conferences and events across Europe.
• Report on account performance, pipeline, and expansion opportunities to senior leadership.

Required qualifications

• Demonstrated history of personally managing and expanding enterprise-level accounts within complex technical or SaaS environments.
• Experience leading, managing, or mentoring Account Managers or Customer Success Managers.
• Experience in strategic sales, management consulting, or tech-enabled enterprise environments.
• Strong communication and interpersonal skills.
• Fluent in English

Nice to have

• Domain exposure to the utilities sector or a similarly complex, technical, infrastructure-heavy industry
• Additional European languages

Benefits

• Competitive salary + commission structure.
• Significant development opportunities with scope for lateral and upward movement.
• Highly meritocratic, non-bureaucratic, and low-ego work culture.
• The opportunity to play a direct, critical role in expanding Neara’s footprint across Europe’s largest utilities.
• The opportunity to work across multiple business areas and build relationships with key internal and external stakeholders.

About the company

Neara uses advanced machine learning to create engineering-grade, physics enabled digital twins of electricity grids across four continents. The company helps asset owners understand challenges and build a more resilient global energy future.