Research & Insights Manager

The role

You will lead Nectar's research program and find what is true and interesting in data on how brands and communities interact on social. You will turn that analysis into charts, reports and writing for community managers, social media managers, CMOs and the press.

What you will do

• Dig into Nectar's proprietary data to uncover trends, benchmarks and surprising patterns in how brands and communities interact on social
• Build an always-on engine of data content: charts and social posts, recurring benchmark reports and flagship research
• Develop public reports cited by outlets such as the Wall Street Journal, Bloomberg, Forbes and WWD, and contribute to data-driven customer acquisition
• Create your own visualizations and write your own copy
• Publish on social platforms, newsletters, podcasts, industry events and the press
• Partner with marketing, sales and customer success to bring insights into campaigns, sales conversations and customer business reviews
• Represent Nectar on social platforms, panels, podcasts and with journalists
• Partner with Data Science to develop methodology and data standards

Required qualifications

• 4 to 7 years of experience in data science or analytics
• Fluency in SQL and Python or R, and comfort working with large, messy datasets
• Strong data visualization skills (Tableau, Looker, Hex, Datawrapper, Figma or similar)
• A natural storyteller who can explain complex findings simply, in writing and out loud
• Genuine curiosity about the future of buying behaviors, social media, online communities and consumer brands
• Demonstrated ability to turn data analysis into clear, compelling writing for non-technical readers, such as reports, blog posts or research summaries
• Statistical rigor and good judgment about what the data can and cannot support
• An owner's mindset: comfortable building a function from scratch, switching contexts and operating in a fast-moving startup

Nice to have

• Experience building a data content or insights program at a B2B company
• An existing audience, or a track record of data posts that resonated on LinkedIn or elsewhere
• Experience with social media data, social listening, or NLP and text analysis
• A background in data journalism, research or consulting
• Comfortable on camera speaking with reporters, podcasters and in internal videos
• Familiarity with consumer, DTC or CPG brands

Benefits

• Competitive compensation and early equity
• Health, vision and dental benefits
• 401(k) match
• ClassPass membership for fitness and wellness classes
• $50/month mobile stipend for all employees
• $50/month internet stipend for remote employees
• Free lunch in the office
• $1,000/month housing stipend for living near the office
• Fully paid commuter benefits (train stipend or Palo Alto parking reimbursement)

About the company

Nectar is building an AI-native social operating system for brands and communities, founded by ex-Meta product and engineering leaders. The company works with brands such as Oura Health, Caraway, e.l.f. Cosmetics, Kosas and OLIPOP.