Nectar Social
Senior AI Strategist
Palo Alto, CA, Remote. Posted 18 days ago
The role
You will be a strategic partner to brand customers, providing marketing and AI strategy to help them reach company goals through automation and AI agents. You will own the full customer journey from onboarding through renewal, focusing on adoption, retention, and expansion.
What you will do
- Be the go-to advisor on marketing and AI strategy for brand partners
- Map brand company goals to automation and AI agent workflows
- Bring a point of view on social strategy, community, creator programs, and content
- Build and run account plans tied to business outcomes
- Lead onboarding for new accounts including kickoff, goal-setting, and training
- Own adoption, health monitoring, QBRs, and renewals
- Identify and lead expansion opportunities with Account Executives
- Design scalable AI workflows across engagement, social listening, creator tracking, customer care, and analytics
- Mentor and support early-career AI Strategists
- Build playbooks, templates, and case studies to help the team scale
Required qualifications
- Minimum 5 years of industry experience in brand side, agency, or marketing tech
- Strong marketing foundation in social strategy, brand building, content, community, and creator programs
- Social-native with knowledge of TikTok, Instagram, YouTube, and Reddit
- Strategic thinker able to connect company goals to marketing and AI plans
- Proactive self-starter
- Eager to learn and use AI tools
- Track record of owning client or customer relationships end to end
- Confidence with senior stakeholders
- Strong commercial instincts
- Excellent written and verbal communication
- Organization to manage many accounts at once
- Bachelor's degree or equivalent experience
Nice to have
- Experience at a social or marketing tech platform such as Sprout Social, Sprinklr, Hootsuite, Brandwatch, Emplifi, Dash Hudson, Later, or CreatorIQ
- Experience in beauty, wellness, CPG, or DTC
- Hands-on experience with AI-native tools like Claude, Claude Code, Cursor, or other LLM-powered workflows
- Experience managing enterprise or multi-brand accounts with complex stakeholder maps
- Experience mentoring or managing junior account managers or strategists
Benefits
- Competitive compensation and early equity
- Health, vision, and dental benefits
- 401(k) match
- ClassPass membership for fitness and wellness classes
- $50/month mobile stipend
- $50/month internet stipend for remote employees
- Free lunch in the office
- $1,000/month housing stipend for living near the office
- Fully paid for commuter benefits
About the company
Nectar is building an AI-native social operating system for a new era of commerce. Founded by ex-Meta product and engineering leaders, they have raised over $30M in total capital.